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Frequently Asked Questions

https://mycourses.mdc.edu

Use your MDC username and password to login
Example:
carlos.smith001
(Do not use @mymdc.net)
Your password

For assistance contact the MDC Online Student Support Center at 305.237.3800 or submit a Service Request.

The MDC Online Student Support Center is available:

Yes – It is strongly recommended that students complete the online orientation before starting online classes.

The MDC Online New Student Orientation is available to everyone for free – whether you are a prospective, new, or current MDC student. No prior admission or registration required.

For more information on the orientation use the link below.
MDC Online New Student Orientation

Yes – the MDC Online Student Support Center is available to answer your general advisement questions.

For more in-depth questions and assistance, our dedicated Support Center Supervisor/Academic Advisor is available to advise students and answer their questions.

The MDC Online Student Support Center is available:

  • Monday & Wednesday, 8:00 a.m. – 7:00 p.m. ET
  • Tuesday, Thursday, Friday, 8:00 a.m. – 4:30 p.m. ET
  • 237.3800 or [email protected].
  • Wolfson Campus, Building 7, 1st Floor, Room 7148
  • After hours email [email protected].
  • Or visit the website anytime – MDC Online

Yes — all MDC Online students enjoy FREE tutoring available 24/7 through Smarthinking.
MDC Online Academic/Learning Resources

MDC Online students are MDC Students!

Students are welcome to the learning resources, labs, and tutoring available across the eight MDC campuses.
MDC Learning Resources

Proctored exams are supervised exams taken in a controlled testing environment.

Every MDC Online course has a mandatory proctored midterm and/or final exam.
Students have an assigned exam window to complete the exam.

Testing Information
MDC Online Student Resources

Students have two ways to complete the exam:
Any of the eight MDC Testing Centers (all students; free)
Honorlock– technology supported proctoring (all students; exam fees are $9.45/exam)

Online, on your own time!

  • Courses are available 24/7.
  • Students must meet deadlines, but can work at their own pace.

Courses can be accessed worldwide.

  • All that’s required is access to a reliable computer and stable internet connection.

Maybe – each online class requires its own course materials, which may include, but are not limited to

  • Textbook and/or e-text
  • Publisher programs and software

Check your class syllabus to confirm what materials and/or textbooks will be required.

MDC Online textbooks can be found at the MDC Online Fulfillment Center.

Yes – students log attendance through meaningful participation.

  • Recorded through the submission of assignments
  • Logging in alone does not constitute attendance

Students with extended periods of inactivity are at risk for withdrawal.

Inactivity is defined as 9 – 14 days of no activity.

Attendance is based on course syllabus and MDC Online Attendance Requirements.

No – online classes can be more challenging than on-campus classes, as they require much more self-discipline and dedication.

See Myths and Realities of Online Learning

Absolutely not! The same quality instructors that teach on-campus courses also teach online. Instructors are there to facilitate learning and answer your questions.

The MDC Online Student Support Center is also available to help students with any questions.

The Support Center is available:

  • Monday & Wednesday, 8:00 a.m. – 7:00 p.m. ET
  • Tuesday, Thursday, Friday, 8:00 a.m. – 4:30 p.m. ET
  • 237.3800 or [email protected].
  • Wolfson Campus, Building 7, 1st Floor, Room 7148
  • After hours email [email protected].
  • Or visit the website anytime – MDC Online

This will vary by course, but students should expect to spend between 6 – 8 hours each week for each 3-credit course.

Students are expected to have access to a reliable computer and stable internet connection.

Google Chrome is the recommended browser for Instructure Canvas. See “What are the browser and computer requirements for Instructure (Canvas) products” for more information.

MDC Online classes have a distance learning fee of $15 per credit (i.e., $45 for a 3-credit course). To comply with federal requirements, MDC Online uses secure login and password to verify the identity of online students. There are no additional student charges associated with verification of student identification.

3-credit class = $45 fee

Other than that, students pay the same tuition as on-campus students.

MDC Tuition & Fees

Yes — MDC Online works very closely with the ACCESS department to ensure ADA accommodations are met for all students who are entitled to them.

No — the MDC Online follows MDC’s Academic Calendar. This includes registration and 100% refund deadlines.

Mini-term courses are available.

Check out our online Student Checklist and the Getting Started page.

Associate in Arts (A.A.) Degree

  • An A.A. can be completed fully online, but not all degree pathways are available fully online

Associate in Science (A.S.)  Degree

  • Accounting Technology
  • Business Administration
  • Criminal Justice Technology – generic
  • Financial Services – Financial Management
  • Marketing Management – Entrepreneurship
  • Marketing Management – International Business
  • Marketing Management – Marketing
  • Security Management & Administration

College Credit Certificate (C.C.C.) 

  • Business Management – Small Business Specialization
  • Business Operations – Small Business
  • Business Specialist – International Business
  • Business Specialist – Marketing
  • Business Specialist – Small Business
  • Entrepreneurship
  • Homeland Security
  • Graphic Design Support
  • Business Entrepreneurship
  • Business Operations- Human Resources
  • Business Specialist- Human Resources
  • Business Specialist- Business/Management
  • Business Management- Management Specialization
  • Business Entrepreneurship-Social Entrepreneurship

Certificate of Professional Preparation (C.P.P.)

  • Gifted Endorsement (School of Education)

Bachelor Degree (BAS, BS, BSN)

  • Supervision & Management
  • Public Safety Management
  • Nursing (RN to BSN) **
  • Supply Chain Management *
  • Information Systems Technology *

*In development – some courses available online.
**Some clinical and practicum hours will need to be completed at a physical location located in Miami-Dade County.
***Schedule is subject to change; not all courses are offered every semester.

For more information on our programs go to MDC Online Programs and Courses.

Miami Dade College is an equal access/equal opportunity institution which does not discriminate on the basis of sex, race, color, marital status, age, religion, national origin, disability, veteran’s status, ethnicity, pregnancy, sexual orientation or genetic information. To obtain more information about the College’s equal access and equal opportunity policies, procedures and practices, please contact the College’s Civil Rights Compliance Officer: Cindy Lau Evans, Director, Equal Opportunity Programs/ ADA Coordinator/ Title IX Coordinator, at (305) 237-2577 (Voice) or 711 (Relay Service). 11011 SW 104 St., Room 1102-01; Miami, FL 33176. [email protected]